Shipping Information

Shipping locations

We currently ship to; Austria, Belgium, Croatia, Cyprus, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden.

Our warehouse is located in the Netherlands

For other locations, please select country in the website header menu.


Orders are distributed from the Netherlands. The shipping times displayed below are average shipping times, and international shipments may sometimes take longer.

Netherlands, Germany, France, Belgium, Denmark, Austria, Switzerland, Luxembourg: 2-6 business days

Spain, Italy, Hungary, Slovenia, Poland: 3-7 business days

Portugal, Sweden, Slovakia: 4-8 business days

Ireland, Croatia, Cyprus, Finland, Malta: 5-9 business days

Orders are generally dispatched the next business day. Business days: Monday - Friday.

Shipping Costs

Free shipping on orders over $90!

Spain, Germany, Netherlands
Standard: €5.50, Express €11.50

Standard: €5.50

Standard: €6.50, Express: €13.50

Standard: €6.50, Express: €18.50

Hungary, Slovenia, Portugal, Sweden, Poland
Standard: €6.50

Belgium, Ireland
Standard: €7.50, Express: €13.50

Denmark, Crotia, Austria, Slovakia
Standard: €7.50

Switzerland, Cyprus
Standard: €8.50

Finland, Malta
Standard: €9.50


We accept returns and exchanges!

Items must be unopened and undamaged, and within 30 days of receipt.

To initiate the returns process, please email us at [email protected] with your order details, and we will give you instructions on how to return the items.  

Orders purchased over 30 days ago are eligible for a partial refund. We will deduct the shipping cost, plus a €5 restocking fee from the refund amount.

For details, see our returns policy

Shipping issues

Change or cancel your order

To change or cancel an order, contact us immediately. Orders are automatically synced with our warehouse fulfilment, so we only have a small window of opportunity to make changes!

Delayed Orders

We manage to fulfil around 97% of our orders within the forecasted delivery time, however occasionally there are delays with our couriers and orders may take longer than expected.

Orders lost in the mail

A package is considered lost when there have been 15 days since the last recorded activity on the tracking information.

At this point we are able to make a claim with our shipping company and we'll be able to send you a replacement order. Please contact us when this happens.

Missing Orders

Sometimes the tracking info will say the order has been delivered, but the order will appear to be missing.

It sounds odd, but often in these cases the tacking is inaccurate and the package can turn up 1-3 days later.

If you order still hasn't turned up a few days later, please contact us with your order details and we'll take it from there.

More info

For more information, please see our Shipping Policy and our Refund Policy