Shipping Information

Shipping locations

We currently ship to; Austria, Belgium, Croatia, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Spain and Sweden.

Our warehouse is located in the Netherlands

For other locations, please select country in the website header menu.


Orders are generally dispatched the next business day

Standard shipping = €5

Express shipping = €12.5

Free standard shipping for orders over €100 (Express = €7.50)

For more details, see our shipping policy


We accept returns and exchanges.

For details, see our returns policy

To initiate a return, please contact us

Shipping issues

Change or cancel your order

To change or cancel an order, contact us immediately. Orders are automatically synced with our warehouse fulfilment, so we only have a small window of opportunity to make changes!

Delayed Orders

We manage to fulfil around 97% of our orders within the forecasted delivery time, however occasionally there are delays with our couriers and orders may take longer than expected.

Orders lost in the mail

A package is considered lost when there have been 15 days since the last recorded activity on the tracking information.

At this point we are able to make a claim with our shipping company and we'll be able to send you a replacement order. Please contact us when this happens.

Missing Orders

Sometimes the tracking info will say the order has been delivered, but the order will appear to be missing.

It sounds odd, but often in these cases the tacking is inaccurate and the package can turn up 1-3 days later.

If you order still hasn't turned up a few days later, please contact us with your order details and we'll take it from there.

More info

For more information, please see our Shipping Policy and our Refund Policy